We are here to help. If you are having trouble with your Otto, use this section to obtain the support information you need.
 ask us anything    


frequently asked questions



Below you will find a list of frequently asked questions relating to Otto Driving Companion.

If your question isn't answered here, and for product support, try the troubleshooting section or send an inquiry to our customer support department.



Top 10 Frequently Asked Questions
If I leave the Otto plugged in when I turn off the car, it thinks that I am idling ---it doesn't even turn off over night. Why is that?

As I commute daily out of the Winnipeg area, Otto reminds that I am out of the area, so I am presuming that you would not get data for that time. Is that correct?

There have been several times that Otto announces that the speed limit is exceeded, but this is not entirely accurate. How does the speed limit warning work exactly?

We are having a problem with Otto. He seems to be cutting out now and then. Might the charging unit be faulty?

While I was mid-trip, Otto was giving me the "idling warning. Why does this happen?

I have tried more than once to personalize my Otto but each time it says 'Installing Active X' and I wait, and wait, and wait............. and nothing happens. What am I doing wrong?

Somedays, it seems that my Otto has lost the ability to acquire the satellite signal. The green light blinks continuously, which as I understand indicates no signal. Is there something wrong with my Otto?

Can you program the unit to shutdown automatically after a pre-defined interval of inactivity?

Your specifications identify munimum requirements, but do not mention anything about Microsoft Vista operating systems. Is your product compatible to the new Vista operating system?

My question is when I look at the OttoLog reports, the times for my trips are not correct. The times seem to be 5 or 6 hours later than my actual trips. Why is this so?



How Otto works
Aren't radar detectors illegal?
How does Otto know the speed limits in my coverage area?
How do I take my eyes off the road safely to read the indicator lights?
I don’t like putting things on my dashboard. Will it work in the cup holder?
What is OttoLog?

Otto Alerts
What is a Red Light Camera (RLC)?
How may RLC intersections are there within the coverage areas?
What alerts other than speeding are available?

Coverage Areas
What coverage areas are available?
What coverage areas are included with my purchase?

Subscriptions
Are the Otto map updates free?
What is my "home" coverage area?
What is the map-roaming service?
How do you advise users that new map updates are available for download?
Is the GPS service free?

General Troubleshooting
Why does Otto take longer to lock when I leave for work in the morning?
I didn't get notified of a crosswalk in my city. What do I do?
The volume setting seems too low. Can it be made louder?
Can I leave Otto plugged into the cigarette lighter when its turned off?
Why does Otto work fine in my car, but not my wife's?
What is passivated glass or glass with metal particles?
Why can't I get the personalization website to work?


FAQ - How Otto works

Aren't radar detectors illegal?

  • Radar detectors are illegal in most provinces. Otto is not. There is a difference between radar detectors and GPS-based road safety devices like Otto. Radar detectors are used to detect the speed cameras and laser guns that Police services use to enforce the traffic safety laws; GPS based systems, on the other hand, simply monitor your position on the road, allowing you to be alerted when you approach fixed locations such as RLC intersections. This notification is your personal reminder that complements the existing signage on the streets.
  • Radar detectors are generally seen as devices that help the driver “cheat” or “beat the system”, allowing the driver to avoid costly speeding tickets and penalty / demerit points on their drivers’ licenses. It is often argued that radar detectors encourage unsafe driving practices. Radar detectors are illegal in many jurisdictions, and specifically illegal for those drivers engaged in commercial transportation activities.
  • Governments and law enforcement departments generally view GPS Speed-Position detectors favourably since they can provide the driver with the same information as speed limit and red light camera signage already in place along the roadways. Otto, in particular, is designed first and foremost as a safety device, alerting the driver to his/her speed within the mapped municipality and to potentially dangerous location alert points including pedestrian crossings and high-collision intersections.

How does Otto know the speed limits in my coverage area?

  • Otto captures the signals transmitted by the Global Positioning System (GPS) satellites and measures the speed of your vehicle. This measurement, made once per second, is very accurate, up to 0.7 km/hr accuracy. Once Otto knows your speed, it compares it with the speed on the road segment that you are traveling on. Otto has a built-in map containing the speed limits on the roads in your municipality. These are based on the published data from the appropriate municipal, provincial, state or federal authorities.

How do I take my eyes off the road safely to read the indicator lights?

  • Otto has been specifically designed to minimize the distraction to a driver, yet provide very relevant and reliable information about the driving environment so as to enhance road safety.
  • Otto has four lights and a speaker: no computer navigation screen, no maps to look at, no manipulation required while you drive. Otto will announce one of several potential conditions to you: i.e. “Speed Limit Exceeded”, and will illuminate one of the LEDs at the same time. When Otto is placed in front of you while you drive (recommended placement on the dash area), it will be in your field of view and will not take long to understand and interpret these indicators. If you place the device elsewhere in your vehicle, and if it locks up the satellite signals, you will just hear the notification…like having a companion with you providing you with some help.

I don’t like putting things on my dashboard. Will it work in the cup holder?

  • Otto has a built-in satellite antenna and will work best if placed at the front of the vehicle, and when Otto has an unobstructed view of the sky. Otto will work in many different locations, however, and such locations will be determined through experimentation. Some people place the unit in a compartment on the main console above or below the radio, other place it on their drink holders, and others place Otto on their steering columns, and in each of these instances, Otto locks onto the signals and operates. An optional metal bracket is also available and uses suction cups that attach to your windshield. This may be a useful option for use with commercial fleet trucks and vans.

What is OttoLog?

  • OttoLog™ refers to a Personal Trip Recording (PTR) feature or "black box data logging" functionality that records information available from the GPS within the context of the municipal driving environment. An example of the information recorded includes total distance driven, total driving duration, total idling and stopped duration, total unlocked duration, trip time classification for peak commute, off-peak, nighttime and weekend driving, speed reports, aggressive driving reports, estimated trip fuel costs and detailed individual trip information.

FAQ - Otto Alerts

What is a Red Light Camera (RLC)?

  • In many municipalities, RLC technology is used to enforce the traffic safety law relating to “red light running”, when a vehicle crosses an intersection controlled by traffic lights after the light has turned red. This technology can also incorporate a photo radar device that measures the speed of a vehicle crossing through the intersection. The term Red Light Camera (RLC) is often used to refer to cameras at photo enforced intersections which monitor both red light running and speeding.

How may RLC intersections are there within the coverage areas?

  • Photo radar cameras or Red Light Cameras (RLCs), are deployed at fixed locations and in other locations as legislated by the provincial bylaws. In the GVRD, there are 48 RLC-controlled intersections. In Calgary, there are 42 locations, in Red Deer 4, and in the Edmonton-St.Albert-Sherwood Park area there are 60. In Saskatoon there is one location controlled by a RLC, and in Regina there are 3. In Winnipeg, there are 48 intersections with RLCs that enforce both speeding and red light running. In Ottawa there 3. By registering your Otto, you will become eligible to receive updates when new locations are added.

What alerts other than speeding are available?

  • Otto alerts you to potentially hazardous locations including Red Light Camera intersections, school zones, playgrounds, deer crossings (coverage area-specific--> not all coverage areas include wildlife alerts at this time), pedestrian corridors, and those intersections in your municipality that are deemed hazardous because of the large number of collisions or injuries.

FAQ - Coverage Areas

What coverage areas are available?

  • Currently Otto includes digital speed maps with safty zones in the following areas: Winnipeg, a region around Winnipeg- approximately 50 km radius denoted as Rural Provincial Capital Region, Brandon, Ottawa, Greater Vancouver Regional District (GVRD), Victoria, Saskatoon, Regina, Swift Current, Moose Jaw, Edmonton-St.Albert-Sherwood Park, Calgary-Airdrie, Red Deer, Lethbridge, Medicine Hat, Thunder Bay, Ottawa, Greater Toronto Area- Toronto, Mississauga, Hamilton, Oakville-Burlington, Scarborough, Markham, and Montreal. Currently Deer Crossings are not offered in the Alberta, Saskatchewan and Quebec coverage maps, while pedestrian crossings are not included in the Ottawa map since Ottawa does not use lighted pedestrian corridors.

What coverage areas are included with my purchase?

  • For Models OM0405 and OM0405b, the coverage area is indicated on the outside of the box. The PM2626 model comes pre-loaded with all the maps that are currently available. You can change the default coverage map and add other maps as they become available when you register the device and access the website.

FAQ - Subscriptions

Are the Otto map updates free?

  • When you purchase an Otto and register your device through the www.myottomate.com website, you will receive map updates to your home coverage area free of charge for one year. You will also be subscribed to the map roaming service, allowing you to have access to other coverage areas and new coverage maps as they are developed. After the first year, you will need to renew your subscription to continue to receive access to map updates. Subscription renewal is not mandatory and Otto will continue to operate with the maps resident on the device, but you will not have access to the website personalization-configuration-map update features.
  • A nominal subscription fee is used towards maintaining the server with map database updates to keep the information as reliable and relevant as possible.

What is my "home" coverage area?

  • Your home coverage area is typically the coverage area that came on the device when you purchased it. When you register on www.myottomate.com, you will have the option of changing your home coverage area. This can be done only once. After your first year free subscription, you can subscribe to map updates for your home map for only $19.99/year.

What is the map-roaming service?

  • The map roaming service allows you to download and update any of the available coverage maps to your Otto. For the model PM2626 device, all maps are pre-loaded and available for your use as you travel from one muncipality to another --> Otto will recognize your position and the municipality you are in automatically. The map roaming service provides you with all coverage map updates and access to new coverage maps as they are developed. This service is provided to you free for the first year after registration, and is only $49.99/year after that. Additional information on adding multiple maps to your device can be found here.

Are there province by province updates that can be downloaded into the device?

  • Otto will only operate within a designated coverage areas. If you are outside of the coverage area(s) that is (are) loaded within the device, Otto does function as it does within the coverage area. You will be notified that you are "Outside Coverage Area". There is only one speeding alert option provided to you outside a coverage area. The "Default Speed" notification allows you to set one speed limit value for an alert notification. For example, if you select 110 km/hr as your default speed limit value, when you are travelling outside of a coverage area and your vehicle speed matches 110 km/hr, Otto will alert you to this condition "Speed Limit Exceeded" with the blue light. (Note --> this alert and light color is configurable and you may receive a different notification if your personalization settings are different from the default settings that were configured on the unit at the time you purchased your Otto device.

How do you advise users that new map updates are available for download?

  • An email notification is sent out to all registered Otto users for major map updates, defined as those including speed zone changes, school zones, and new RLC locations. Minor map updates are posted every few weeks as adjustments are made to crosswalk locations. Registration can be done by plugging your device into any Windows computer with an Internet connection, an Internet Explorer web browser application and a USB port, and by clicking registration & updates on the www.myottomate.com website.

Is the GPS service free?

  • Otto, like many other GPS-based devices, depends on the GPS service. Fortunately at this time there are no subscription charges or license fees to pay in order to use GPS signals. While it is possible that the United States Government could impose such fees in the future, or limit public acccess to GPS in some way, the large number of devices in public use that are already dependent on GPS make this very unlikely.

FAQ - General Troubleshooting

Why does Otto take longer to lock when I leave for work in the morning?

  • The first time you turn Otto on in the morning, it is likely that Otto is performing a "cold-start". If Otto has been off for more than 8-10 hours, it will not have any memory of the GPS satellite data. As a result, Otto will scan the sky for the available GPS satellites before it can lock onto the signal. This is a process that can take up to 3 minutes during a cold start as long as the Otto device has a clear view of the sky. The next time you power Otto on (provided it has been less than 8 hours since it was powered off) it will perform a "warm-start". Otto will use the knowledge it has of which satellites were available the last time it was powered on, allowing it to obtain signal lock within seconds.

    Otto's view of the sky can also alter the time it takes to obtain signal lock, and it may take longer than normal to lock downtown while surrounded by tall buildings.

I didn't get notified of a crosswalk in my city. What do I do?

  • PERSENTECH continues to improve its map database of alert points through user feedback. If there is an intersection or location where the notification is insufficient, please let us know which one it is and we can modify it and schedule it in an upcoming map update release.

The volume setting seems too low. Can it be made louder?

  • The unit has three volume settings, mute--low--high. The third volume setting (double beep feedback) is the highest setting. We have placed a preamble "chime" sound in front of the voice prompts and we have "shaped" the voice prompts themselves to maximize the sound level at this volume setting. We have found that this combination is acceptable for most normal driving conditions. We have observed that with increased road noise (convertible-fleet vehicles) and other loud internal sounds, that the sounds may be masked somewhat, so there are some other sounds available from the website for download that may be perceived louder at this volume setting. This gives you an opportunity to personalize your Otto for your driving conditions. Also, the LEDs on the unit serve to alert you visually of the road safety hazards and speeding conditions and complement the sounds.

Can I leave Otto plugged into the cigarette lighter when its turned off?

  • The unit can be powered on using the supplied cigarette lighter power adapter and cable, and the power can be left on indefinitely. You do not need to turn the unit off unless you desire to do so. When the unit is operated on batteries alone, and if the vehicle does not change position after 10 minutes, the unit will shut off automatically to conserve power.

Why does Otto work fine in my car, but not my wife's?

  • Your wife's car may have a windshield with passivated glass. This glass, sometimes called SolarRay, can block GPS satellite signals from entering your car. If you have passivated glass or glass with metal particles, PERSENTECH sells a re-radiating antenna which can help with this problem.

What is passivated glass or glass with metal particles?

  • Passivated glass refers to chemically coated glass. Many automotive glass parts are coated to achieve either the solar control characteristics or the privacy features. The coating can usually be detected by the reflective, mirror-like appearance. Sometimes these coatings will also have a color associated with them and can make the glass look blue, pink or amber. The solar coatings are used to filter out the sun's ultraviolet and infrared wavelengths while the privacy coatings filter out visible light wavelengths. The wavelengths that are filtered out by coated glass, include the wavelength spectrums that CB radios, cellular phones, automated toll readers, radar detectors, and GPS devices operate on. Therefore, the chemically coated glass can interfere with the operation of electronic devices that require mounting on the dash or inside of the widnsheild.

  • Windshields that bear the brands or windshield monograms such as "Solar Ray", "Heated Reflective, "Sun Gate", "Metal Oxide", "Insta-Clear", and "Solar Control", contain metal in the glass, which prevents Radio Frequency signals in the GPS spectrum from being received continuously by Otto or any other portable GPS device with a built-in antenna. Otto will therefore work intermittently within the cavity of the vehicle and the green light will flash on and off.

  • If your vehicle has passivated glass or specially coated windshield glass, it will need an exterior GPS antenna and/or re-radiator. A list of vehicle manufacturers and models with such glass can be found by clicking on the following link: List of Vehicles with Special Windsheilds, which pertains to Toll scanners, but which applies equally to GPS and other types of portable wireless devices operating in these frequencies.

Why can't I get the personalization website to work?

  • Please go to the configuration help section for more information, and possible solutions.

FAQ - Top 10 Frequently Asked Questions

If I leave the Otto plugged in when I turn off the car, it thinks that I am idling ---it doesn't even turn off over night. Why is that?

  • Some vehicles have a "live" cigarette lighter or electronic accessory socket, which means that the socket will supply power to any adapter plug inserted into the socket, whether the vehicle ignition is turned on or not. In such cases, you will need to synchronize the Otto operation with your vehicle's operation by turning the Otto device "OFF" when the vehicle's ignition is off and the engine is not running, and turning the Otto device "ON" when the ignition is turned on and the engine is running. Additional information about the study can be found at: CST Otto idling study description.

    Note: If you forget to turn the Otto device "ON", the device will not be logging your vehicle activity and so your data set will not be as complete as the other data sets. However, all data sets, no matter how complete, will be used by the CST in this study. Thank you again for participating.

As I commute daily out of the Winnipeg area, Otto reminds that I am out of the area, so I am presuming that you would not get data for that time. Is that correct?

  • The Otto data logging functionality will continue to monitor and record your position and speed outside of the municipal city limits. After the device annunciates, "Outside Coverage Area", you will notice that the green LED on the front of the unit changes from a solid green light, to a two second rapid flashing light. This indicates that the unit is still locked onto the GPS satellite signals and is recording your trip data. This data logging functionaity will operate anywhere on the planet where you can receive GPS signals.

    Note: Outside the coverage area, the Otto device will not provide you with the road safety alert warnings, such as "School Zone" or "Crosswalk". The idling warning will continue to function. The default device configuration also provides you with one speed limit warning that will trigger the "speed limit exceeded" alert when you exceed the default value outside the coverage area. The default speed limit setting is currently set to 105 km/hr and can be personalized by logging in and configuring the setting under the myDevice options.

There have been several times that Otto announces that the speed limit is exceeded, but this is not entirely accurate. How does the speed limit warning work exactly?

  • Speed limit notifications are generated when the vehicle exceeds the posted speed limit on the road by the factory setting of 5%: in a 50 km/hr zone, at 52.5 km/hr, in a 60 km/hr zone at 63 km/hr, etc. The voice annunciation will occur only once unless you slow down and speed up again and then exceed the speed limit again. The blue light indicator will stay on until you drop your speed to 3 km/hr lower than the 5% trigger point, i.e. in a 60 km/hr zone, if you are traveling at 65 and received the speed limit exceeded annunciation, the blue light will extinguish when the vehicle speed reaches 60 km/hr. You can change the speed limit trigger from the default 5% to other values by logging in and configuring the setting under the myDevice options.

    Note 1: The GPS speed accuracy is 0.7 km/hr and Otto is reliable in determining the speed of your vehicle and in advising you of a speeding exception above the default trigger value. Our database of posted speed limits is updated and maintained to reflect the most complete and accurate information that is available to the company through the municipal, provincial, and federal traffic road authorities. If you are aware of a Posted Speed Limit that is not correctly articulated by Otto, please send us a note of the road or location and PERSENTECH will investigate, audit and correct the anomaly when confirmed. 

    Note 2: The following road networks and locations are excluded from the coverage area: Back lanes, parking lots, private roadways, driveways, any roads located on private property, cemeteries, golf courses, provincial and municipal parks, camp grounds, and restricted Municipal, Provincial, and Federal lands.

We are having a problem with Otto. He seems to be cutting out now and then. Might the charging unit be faulty?

  • The "cutting out" description seems to relate to the power adapter and its connection to the vehicle's cigarette-lighter or accessory socket source. Please check that the cigarette-lighter-power adapter is plugged into the socket snuggly. There is usually a "sweet-spot" when plugging in such adapters into a vehicle's cigarette-lighter socket. This "sweet spot" is usually the point when you'll feel that you can no longer turn/twist the adapter without excerpting too much force.

    Note: Some vehicles may have two sockets: one for the cigarette lighter plunger and one for an accessory device. We have found that the cigarette lighter socket is usually the best for electronic device power adapters. The accessory socket typically has a "smoother" inner wall such that the two outer metal clips located on the power adapter tend to "slip" within the smooth wall of the socket. This may happen when you go over a bump or rough roads, and the effect is that the center nipple on the power adapter that connects to the vehicle's power source, temporarily disconnects from power causing the "cutting out" phenomenon.

While I was mid-trip, Otto was giving me the "idling warning. Could it be that the rain affected the Otto?

  • The "idling warning" message will only come on if Otto senses "zero" speed and "no change" in position. It is possible that in very slow traffic with slight movements, Otto may have sensed a "zero" speed and "no change" in position scenario within the variances that are in the environment. Inclement weather will have little impact on Otto's operation unless you are driving along a road that is covered by a canopy of trees that are wet. During wet periods and while driving underneath a forest/tree canopy, the GPS signals are more prone to attenuation and will cause Otto to loose signal lock intermittently. Sometimes repeated intermittent signal locking in a downtown urban environments may also cause Otto to momentarily intrepret speed and position incorrectly and this may lead to the unexpected annunciation. You can contact the PERSENTECH customer support staff at 480-8809 if you observe an anomaly with the Otto device that is outside of the normal functionality.

I have tryed more than once to personalize my Otto but each time it says 'Installing Active X' and I wait, and wait, and wait............. and nothing happens. What am I doing wrong?

  • Access to the device personalization and configuration portion of the website requires that you connect your Otto device to the PC via the supplied mini-B to Type-A USB cable and that you accept the PERSENTECH Security Certificate in order to download the required ActiveX control software. It may be that you have some kind of firewall or security software blocking the download of the ActiveX control through to your Internet Explorer browser. If you have the firewall/virus protection software (i.e. Shaw Secure, Spy Doctor etc.), the ActiveX control will not be passed through. You will need to temporarily pause the software, download the ActiveX control, and then restart the software. This kind of software will block all ActiveX controls that are used by many other companies to enable the advanced control functionlity that does not require operating system device-specific drivers.

    Note 1: If you are attempting to download the ActiveX control from a workplace environment that is “secure”, the ActiveX control will typically be blocked by the corporate firewall. You will need permission from your system administrator to allow this through.

    Note 2: The Active X control is program that is "plugged" into the Microsoft Internet Explorer browser application and that contains the functionality required to configure and manage the Otto device. When you connect Otto to the PC, the PC's Windows Operating System will recognize the Otto as a compliant Human Interface Device (HID), in a manner similar to attaching a USB mouse, digital camera or other USB device.

    Type in www.myottomate.com and click on the Login to myOtto button. At this point, the ActiveX control should be downloaded and you will be prompted to accept the PERSENTECH signed certificate that the ActiveX control is OK. Please refer to for more details. There is also an Otto Training Notes 2007 presentation, available in PDF format with further information. Click here to retrieve the file. You'll need your Otto connected to the website for this.

Somedays, it seems that my Otto has lost the ability to acquire the satellite signal. The green light blinks continuously, which as I understand indicates no signal. Is there something wrong with my Otto?

  • The GPS electronics within the Otto device should provide a "fix" within three minutes of a "cold start" and begin working. A "fix" is obtained when the GPS electronics is able to determine your latitude/longitude position and when Otto is able to articulate that position to the underlying road that you are on. If your vehicle is in an underground parking area or surrounded by tall buildings or in other areas where the GPS satellite signals may be blocked, the time to first "fix" may take longer. In some cases, multi-path or other Radio Frequency interference may cause the GPS electronics to work improperly and this may corrupt Otto's determination of the underlying road. Other forms of interference result from the varying ionospheric conditions that may cause the GPS electronics to receive corrupted information, as recently reported in Science Daily.

    Note: If you find that the Otto is taking a longer time than normal to acquire the satellite lock, our tip is to restart the Otto device by either unplugging and plugging the power adapter, or by depressing the middle button on the Otto device. This will temporarily clear the device of any satellite data acquired. Pressing it for more than two seconds will turn Otto off and then pressing it for two seconds again will turn Otto on. WARNING: When pressing buttons on the Otto device, ensure you are pulled over and stopped, and that you do not do this while driving. Another tip is to wait for Otto to acquire a "fix" before you begin driving. This can be done without idling by turning the vehicle's ignition to the "accessory" position and not starting the engine until Otto is locked.

Can you program the unit to shutdown automatically after a pre-defined interval of inactivity?

  • There is an auto power-off function when the unit is powered on batteries alone. When the unit is connected to a the vehicle’s power source, there are two modes: (1) If the vehicle’s power source is de-activated when the vehicle ignition is turned off, the unit will shut off at the same time; (2) If the vehicle’s power source is always on, even when the ignition is turned off, you must manually turn off the device by pressing the middle button.

Your specifications identify munimum requirements, but do not mention anything about Microsoft Vista operating systems. Is your product compatible to the new Vista operating system?

  • Yes, using Internet Explorer with a Windows Vista operating system is supported. There are a few more security/alert windows that will pop up (due to the Vista security levels), but as long as you are logged in as the administrator, or if you have the administrator password, you will be able to download the ActiveX control program and you will have full configuration control over the Otto device.

My question is when I look at the OttoLog reports, the times for my trips are not correct. The times seem to be 5 or 6 hours later than my actual trips. Why is this so?

  • The GPS time recorded by the Otto device is stored in GMT (Greenwich Meridian Time) or UTC (Coordinated Universal Time) that is referenced to "zero longitude". Time zones around the world are expressed as positive or negative offsets from UTC. Local time is UTC plus the time zone offset for that location, plus an offset (typically +1) for daylight saving time, if in effect. In the Central Time zone (Winnipeg), the local time is GMT - 5 hours with Daylight Savings Time. To view your reports in local time, instead of in GMT time, you can select the option when viewing your trip reports. All times will then be adjusted to the local PC clock and you will see the correct times of your trips.

    Note 1: When you export your files to GPX, the time will always be in GMT regardless of which time zone(s) you were traveling through. This eliminates the 1-hour jumps that you would see in the log if you were driving through several provinces. When you export to TXT or to PDF format, once again you have the choice to use either GMT or the local time zone setting on your PC. This makes it more convenient for analyzing your trips if all your trips were in the same time zone.

    Note 2: To change this setting, go back to the MyOtto portion of the website, upload your log again, then click on “myLogs” then click on “View Reports Generated from My Log” and then go to the “Timezone” setting, select “Local Computer Time” and finally click on “Set Options.” Now when you export to either TXT or PDF formats, your trips will show up using the local time. Recall that if you do choose “Local Computer Time”, the same log file will produce different results if it’s exported by somebody in another province or when Daylight Savings Time ends.


| | | | | © 2011 PERSENTECH Inc.
All rights reserved.
© OttoMobile™, OttoFleet™, OttoFleet Mobile™, Ottomate™, OttoLink™ and OttoView™ are trademarks of PERSENTECH Inc. Otto® and Otto-driving companion® and OttoLog®are registered trademarks of PERSENTECH Inc. Technology, services, and systems protected under USPTO 7,362,239 B2, WIPO WO 2005/119622 A1, and CIPO 2508738.